After thinking i had missed the window for a memorial piece to be made and delivered before christmas, I emailed the company and they were so helpful. I managed to send my ashes off on the same day for next day delivery and received my jewellery piece one week later! I really appreciate them for doing this such short notice and would recommend them to everyone. They were very understanding and the customer service was spot on. This is the only company i have no doubts with when it comes to them handling ashes! The paw print charm i ordered for my partner looks really nice and i think she will be really pleased on christmas day.
( I would attach a picture but the box is wrapped nicely and don't think i'll be able to replicate😄)
Thankyou once again x
I recieved my cross and chain and it is absolutely beautiful. Along with the ring I recieved a couple of months ago. Thank you Nicky I love them x
I loved how quick my necklace came, they also kept me informed at all times, it was big and beautiful!! I was surprised that they didn't use that much ashes inside and would definitely order again from Nicky Robin
I lost my Cat, Doug a few weeks ago and i wanted something i could keep him close to me forever. Its been the saddest time but Nicky Robin literally made it so easy to order this beautiful peice. Amazing communication all through, they made it so simple to send off the ashes. It arrived today and im so incredibly happy with it. It's absolutely beautiful! Thank you so much 🩷
Really pretty but the pendant is smaller than i thought, be helpful if photos of someone wearing it or a 20 p piece for scale. Also ordered a green ring and the color is much lighter than it looks in the color selection however its still beautiful
Hi Juliet,
We are sorry to read that you are not 100% happy with your purchase. We do try to provide as much information as possible to guide customers before they make a purchase. The measurements for the heart pendant are stated within the product page description to provide an idea of overall size.
Thank you for your suggestion regarding the model wearing our pieces. We appreciate your feedback and this is something that we are currently creating, however it will take a bit of time to produce and hopefully we will have these available at some point in 2026.
With regards to the colour examples. This is something that can be harder to showcase due to various factors like screen resolutions and the overall outcome will also depend on ashes type etc. We do however, try to provide as close as possible examples of these. For a specific shade, we do offer a custom colour option on many of our items where customers can upload an image for us to colour match.
We really thought your jewellery pieces were beautiful and hope you like them too and they bring your great comfort.
Warmest regards
Nicky Robin Memorial Jewellery
I ordered a pair of earrings with my pets ashes and they're beautiful. I was kept informed on every step of the process, the service was great and my earrings are great quality. Really pleased.
Great memorial necklace so beautifully wrapped and cared for !! From first placed the order till delivery NR kept me updated with the whole process so glad I found this company now I have a piece of mum with me forever
The pendant in memory of my Dad is amazing. The colour is perfect (he was a lifelong Chelsea supporter), the sparkle adds just enough to bring out the detail without being over the top and the packaging was subtle yet respectful. I will wear this next to the pendant you created for my Mum back in 2022. Thank you :)
Ordered a ring to commemorate both parents. It was lovely to be able to have both my mum and dad together and with me always.
Fast turnaround and easy process to follow.
Care was obviously taken and the final ring beautifully packaged.
Very pleased.
The pictures online don't do this ring justice! It's absolutely stunning. Perfectly dainty, full of sparkle & a beautiful piece of jewellery in memory of my bulldog. The ordering process was easy, and I received my order promptly. I wouldn't hesitate to order from Nicky Robin again. Thank you!
Beautiful ring, the perfect reminder of a lost soul who will be with me always.
Received my memorial charm it was everything I expected and more. It’s absolutely beautiful thank you for creating this gorgeous charm
All I can say is I’m absolutely delighted with the necklace it was bought for my husbands sisters birthday , so much so I’m contemplating one for myself.
So pleased with my purchase. The Necklace & Cross are beautiful. Really good quality. Amazing service so quick and easy. Thank you xx
My order took just over 14days from start to finish and arrival of my ring. The ring is beautiful and I am very pleased with it.
Absolutely beautiful 🤩 but very emotional 🥲 for me,but it’s a great feeling that he’s with me on every walk so thank you 🙏 from the bottom of my heart ❤️ xx
Lovely company to deal with kind considerate and very helpful ordering very easy, quick delivery time a lovely way to remember loved ones so pleased with my forget me not necklace
Absolutely stunning piece of jewellery. Amazing communication too. I had been advised that my order may be delivered after the holiday colsure but I received on Thursday which was fabulous. Thank you so much for creating my memorial necklace, it’s perfect and thank you for carefully returning unused ashes . I would definitely recommend to anyone looking for a memorial piece of jewellery, there is lots to choose from and website is also easy to navigate with lots of options to choose from. Thank you once again
I purchased the Dainty ring to include my late cat Millie's ashes. The finish of the ring is stunning, just what I wanted and the presentation and packaging were perfect. Now my girl can come everywhere with me. Thank you so much!